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FAQ

Frequently Asked Questions

If you have a question about the brand or any of our products please do not hesitate to contact us.

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Exchange/Refund Policy

If you’re unhappy with your item(s) then you can exchange or arrange a refund within 30 days of your purchase.

Please contact us first quoting your order number and the reason for your return. We will then provide the returns address for you to return your items in the same condition they were received in. Unfortunately, we do not cover the cost of postage.

Replacements will be sent once we receive back the original item(s)

Coaching Sessions

We currently offer a variety of coaching sessions in & around the Portsmouth area, head to our Blog here for the current sessions we offer – Chain Net Sessions

If you feel your school or community could benefit from a basketball session then please contact us to make an enquiry.

For more on the benefits of playing basketball and what we like to cover during our sessions then please click the below link.

CNA Coaching Programme

When is the next Chain net 2v2?

Our last one was 10th September.

We hope to be back in 2023 with another. Stay tuned on social media.

If you’d like to help support by sponsoring the event then please take a look at the 2022 Sponsoring Doc.

Sponsorship Document

What open sessions are available local to me?

Occasionally we’ll speak to customers who are looking for somewhere to play basketball. This ranges from child to adult and in various cities across the UK so we have created this Facebook page where you can potentially find a session you can join. This works both ways so if you’re looking to advertise a session, camp or anything else you run then feel free to share.

Join the group here – UK Open Runs

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